All deliveries are handled by our chosen courier service. Therefore we may not be able to give you a specific answer, however, the following situations can sometimes cause deliveries to take a little longer.
- Courier service depots can sometimes get so busy that parcels are delayed whilst they wait to be scanned and processed.
- If your address is a long distance from the depot it can take an extra 1-2 days for items to be delivered. The further you are, the longer it takes by road.
- International orders can face delays whilst being checked at customs, then passed to different facilities before they make it to your address.
If you have already waited an additional couple of days after your estimated delivery date, please feel free to contact our support team from here and ask them to investigate this delay with the courier.
Kindly note that there is a 3-5 working days dispatch lead-time for all orders.